Rhodes Hall

Questions and Answers

This page represents some of the more frequently asked questions that users contribute. The answers are separated by user area (students, faculty and cooperating professionals), and they represent a quick overview of a solution. For a more detailed explanation, see the tutorials page here.

General

Students

Faculty

Cooperating Professionals

General

  • I continue to be "kicked-out" or "timed-out" of Tk20/I cannot download files by clicking on them. | top
    You may need to add your Tk20 site to your browser as a trusted site. For full directions, see the tutorials page.

Students

  • Why can't I log into the system to find out the status of my application to Teacher Education? | top
    First, be sure you are logging in (logging back in) to the Admissions Module (https://admissionskeene.tk20.com) and not the main Tk20 site. The admissions module is for Admission to Teacher Education only and is the only site you will probably have access to at this time. If you have forgotten/are not using the correct password that you were provided when you created your account in the admissions module, then unfortunately you will have to start the process over again. Because you create your own account in the admissions module, we cannot provide you with that password again, that is why there is a message that states that you should make a note of it, because there is no other record of it. You will have to create a new account and possibly create a new application if had previously created one. Be sure to submit the application once you are done, once you have submitted it, the Teacher Education Office will know to delete the app youve started but not finished. For detailed information about applying to a Teacher Education Program in the Admissions Module, you'll want to visit the Tk20 resource website at http://academics.keene.edu/tk20/ and see the Admissions Process document on the Links page and the information on the Apply page where there is a direct link to the Admissions Module. I hope this helps you but please let me or Debra Herget in the Teacher Education office at teapply@keene.edu know if you need further assistance.
  • How do I apply for admission to Teacher Education? | top
    First, be sure you are logging in (logging back in) to the Admissions Module (https://admissionskeene.tk20.com) and not the main Tk20 site. The admissions module is for Admission to Teacher Education only and is the only site you will probably have access to at this time. If you have forgotten/are not using the correct password that you were provided when you created your account in the admissions module, then unfortunately you will have to start the process over again. Because you create your own account in the admissions module, we cannot provide you with that password again, that is why there is a message that states that you should make a note of it, because there is no other record of it. You will have to create a new account and possibly create a new application if had previously created one. Be sure to submit the application once you are done, once you have submitted it, the Teacher Education Office will know to delete the app you've started but not finished. For detailed information about applying to a Teacher Education Program in the Admissions Module, you'll want to visit the Tk20 resource website at http://academics.keene.edu/tk20/ and see the Admissions Process document on the Links page and the information on the Apply page where there is a direct link to the Admissions Module. I hope this helps you but please let me or Debra Herget in the Teacher Education office at teapply@keene.edu know if you need further assistance.
  • What is my Tk20 username and password? | top
    Your username is your KSC Username (jsmith from jsmith@ksc.mailcruiser.com) and your default password is your KSC ID Number located on your student ID card. Once you have logged in once, you will be immediately asked to change your password and provide a secret question and answer. This will be your new Tk20 password, so you should make it memorable. If this does not work, please contact your Tk20 Unit Administrator.
  • I have successfully logged in to Tk20 before and now my password does not work. | top
    Once you log in to Tk20 the first time, you are asked to change your password. This becomes your new password, which is required for all subsequent logins. If you have forgotten your new password, you may use the "forgot your username or password?" link just below the login box on the Tk20 home page. You will need your first name, last name, original password (to go in the Personal ID field) and the answer to your secret question. Once you complete this, you will be prompted to change your password like your initial login. Once you choose a password, this new password will be used for all subsequent logins. If this does not work, please contact your Tk20 Unit Administrator.
  • I have already logged into Tk20 but I forgot my password. | top
    There is a "forgot your username or password?" link just below the login box on the Tk20 home page. You will need your first name, last name, original password (to go in the Personal ID field) and the answer to your secret question. Once you complete this, you will be prompted to change your password like your initial login. Once you choose a password, this new password will be used for all subsequent logins. If this does not work, please contact your Tk20 Unit Administrator.
  • How does my Cooperating Teacher/Supervisor log on to Tk20? | top
    Generally, you can advise your Cooperating Teacher/Supervisor that their username is their first initial and last name followed by 0000. (Ex: John Smith= jsmith0000). Their username and initial password will be provided to Cooperating Teachers/Supervisors via email from the Tk20 Unit Administrator at the beginning of each placement. This initial password will need to be changed and they will be prompted to do so immediately at first log in. They can reset their password and access their username by using the "forgot your username or password?" link on the Tk20 site. If they are still unable to log in to the system they will need to contact the Tk20 Unit Administrator.
  • I am having trouble logging in/ completing my assignment/ uploading files in Tk20. | top
    Please refer to the Keene State College Tk20 Website for online tutorials for guidance on this and many other functions. If you continue to experience problems please contact your Tk20 Unit Administrator.
  • How do I locate any pending assignments from my professors? | top
    Assignments will appear in the "Pending Tasks" area of your Home tab. They are indicated by a red flag to the left of each pending task. Optionally, you can find pending coursework by clicking on the Courses tab > click on the course number > Activities sub tab.

Faculty

  • What is my Tk20 username and password? | top
    Your username is your KSC Username (jsmith from jsmith@keene.edu) and your password is your KSC ID Number located on webadvisor. Once you have logged in once, you will be immediately asked to change your password and provide a secret question and answer. This will be your new Tk20 password, so you should make it memorable. If this does not work, please contact your Tk20 Unit Administrator.
  • I have successfully logged in to Tk20 before and now my password does not work. | top
    Once you log in to Tk20 the first time, you are asked to change your password. This becomes your new password, which is required for all subsequent logins. If you have forgotten your new password, you may use the "forgot your username or password?" link just below the login box on the Tk20 home page. You will need your first name, last name, original password (to go in the Personal ID field) and the answer to your secret question. Once you complete this, you will be prompted to change your password like your initial login. Once you choose a password, this new password will be used for all subsequent logins. If this does not work, please contact your Tk20 Unit Administrator.
  • I have already logged into Tk20 but I forgot my password. | top
    There is a "forgot your username or password?" link just below the login box on the Tk20 home page. You will need your first name, last name, original password (to go in the Personal ID field) and the answer to your secret question. Once you complete this, you will be prompted to change your password like your initial login. Once you choose a password, this new password will be used for all subsequent logins. If this does not work, please contact your Tk20 Unit Administrator.
  • What do I do if one of my courses does not appear in Tk20? | top
    The Tk20 system is updated on a regular basis and if your course is not appearing now it may appear in a few days. Please contact your Tk20 Unit Administrator if the issue persists.
  • What do I do if all of my students are not appearing in my course? | top
    The Tk20 system is updated on a regular basis and it may be that the student enrolled in the course after the last system update. If the student is not appearing in a few days (or after the next Tk20 update) please contact your Tk20 Unit Administrator.
  • How do I post or send an assignment to my students? | top
    Please refer to the Keene State College Tk20 Website for online tutorials for guidance on this and many other functions. If you continue to experience problems please contact your Tk20 Unit Administrator.
  • How do I grant an extension on an assignment? | top
    One way to grant an extension on an assignment is to click on the Courses tab > click on the course number > Activities sub tab > check the checkbox to the left of the assignment name > click the "grant extension" button > complete the fields and click the "Grant Extension" button. Optionally, you can click on the assignment name and grant extensions to specific students.
  • How do I revoke an assignment? | top
    One way to revoke an assignment is to click on the Courses tab > click the course number > Activities sub tab > check the checkbox to the left of the assignment name > click the "revoke" button. Optionally, you can click on the assignment name and revoke the assignment from specific students. Remember, revoking an assignment takes the assignment completely away from the student(s).
  • I have a "Reports" tab but cannot see reports when I click on them. | top
    To view reports from Tk20, you may need to add your Tk20 site to your browser as a trusted site. To add Tk20 as a trusted site using Microsoft Internet Explorer, use the steps provided in the instructions above.

Cooperating Professionals

  • How do I log in to Tk20? | top
    Generally, a Cooperating Teacher/Supervisor username is the first initial and last name followed by 0000. (Ex: John Smith= jsmith0000). The username and initial password will be provided to you via email from the Tk20 Unit Administrator at the beginning of each placement. This initial password will need to be changed and you will be prompted to do so immediately at first log in. This password can be reset by clicking on "forgot your username or password?" link just below the login box on the Tk20 home page. If they are still unable to log in to the system they will need to contact the Tk20 Unit Administrator.
  • Where do I find field evaluation forms? | top
    The evaluation forms are located in the Field Experience tab on the main Tk20 screen.
  • What work needs to be done in the Previous Field Experience Tab? | top
    All work will be done in the Current Field Experience Tab. Once the semester is completed, you may look back at your previous work in the other tab.
Home | Academic Programs | Q&A | Contact Us | Tk20 Login

© 2010 - Keene State College - Office of Institutional Assessment